Privacy Policy

This Privacy Policy governs the manner in which Yes Lender collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.yeslender.com website. This privacy policy applies to the website and all mobile applications, products and services offered by YesLender (collectively, the “Site”). By visiting or using the Site, you accept the practices described in this Privacy Policy

The USA Patriot Act

IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING AN ACCOUNT

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, mailing address and other information that will allow us to verify your identity. We may also ask to see a driver’s license or other identifying documents.

Business Information

We may receive business information from users, including, but not limited to: business name, mailing address, email address, telephone number, business size, business type, business incorporation date, bank account information, marketplace account information, payment processing procedures, social network data, shipping information, accounting information and vendor service information.

We may collect business information from you when you (i) register on the Site, (ii) fill out forms or fields on the Site, (iii) complete an application for a product or service available through the Site or (iv) communicate with us by email, mail, text, telephone, facsimile or other electronic means. We may also collect additional business information from third parties, including, but not limited to, referral partners, identity verification services or credit bureaus.

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site. This includes when you: (i) register on the Site, (ii) fill out forms or fields on the Site, (iii) complete an application for a product or service available through the Site or (iv) communicate with us by email, mail, text, telephone, facsimile or other electronic means. Personal identification information in this context may include: your name, mailing address, email address, telephone number, date of birth, social security number, and estimated FICO score. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system, the Internet service providers utilized and other similar information, your mobile device type, your device’s unique identifier and your mobile network information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Third Party Information Collection/”Do Not Track”

We may partner with third parties to display advertisements on the Site and manage advertisements on other websites or mobile applications. Third parties with whom we partner to provide certain features on the Site or to display advertising based upon your web browsing or application activity use Flash cookies and HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

“Do-Not-Track” is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. We do not currently respond to Do-Not-Track signals.

If you wish to limit the collection of information by us or third party partners to provide you with advertising based upon your website browsing activities and interests, you may click to opt out. To opt out of targeted advertising on your mobile device, iOS users can click here: https://support.apple.com/en-us/HT205223 to learn how to limit ad tracking and Android users can click here: https://support.google.com/ads/answer/2662922?hl=en to learn how to opt out of interest-based ads. Please note that opting out of interest-based/targeted advertising does not limit all advertising. You will continue to receive generic advertisements.

How we use collected information

YesLender may collect and use Users personal information and business information for the following purposes:

  • — To serve your requests and offer our services
    We may use your personal information or business information to provide funding or other services you request or to offer our services to you.
  • – To improve customer service
    Information you provide helps us respond to your customer service requests, fulfill your requests, and support needs more efficiently.
  • – To personalize user experience
    We may use information individually or in the aggregate to understand how our Users individually or as a group use the services and resources provided on our Site.
  • – To improve our Site
    We may use feedback you provide to improve our products and services.
  • – To send periodic emails
    We may use the email address to respond to their inquiries, questions, and/or other requests and to send you promotions or other offers that may be of interest to you
  • – To protect against certain activities
    We may use your information to protect our Site, Yes Lender, our partners and affiliates, you, other users, and the public against potentially prohibited or illegal activities, including fraud;
  • – To fulfill legal requirements
    We may use your information to fulfill applicable legal requirements, such as responding to subpoenas seeking user information
  • To provide targeted marketing and advertising
    We may use your information to send you marketing and advertising from us and our partners and affiliates that we think may be of interest to you. If you do not wish to receive such marketing and advertising, please follow the opt-out instructions in the marketing or advertising you receive.
  • To conduct research
    We may use your information to conduct research and analysis for a variety of purposes, including to better understand our customers, to assist with our current and future service offerings, and to understand our customers and website visitors better.
  • To manage and protect our information technology infrastructure and security
    We may use your information to help manage, secure and protect our IT infrastructure and to protect the security of our Site.
  • For any other purpose with our consent
    We may use your information for any other purposes with your consent
  • Sharing your personal and business information
    We do not sell, trade, or rent Users’ personal identification information or business information to unaffiliated third parties. We may share generic aggregated demographic information not linked to any personal identification information or business information regarding visitors and users with our business partners, trusted affiliates and advertisers or any other party for any purposes including the purposes outlined above. In addition, we may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. In addition, we may share personal information, business information:

    • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of YesLender’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which information held by YesLender is among the assets transferred;
    • To fulfill any purpose or effect the action for which you provide the information;
    • To any third party with your consent;
    • To comply with any court order, law, legal process, including to respond to any government or regulatory request;
    • To enforce or apply our terms of use and other agreements, including for collections purposes and disbursements; or
    • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of YesLender, our customers or others. This includes exchanging information with other organizations for the purposes of fraud protection and credit risk reduction.

How we protect your information

We adopt reasonable data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. You should note that the security of your personal information and business information also depends on you. Please do not communicate any information to us through unsecured channels, such as when you are in public areas. Where we have provided you or you have chosen a password, access code, or similar security feature, you must keep the password, access code or security feature confidential. Please do not share your password with anyone. If you believe your password or account has been compromised, please contact us immediately at support@yeslender.com

Please note that the transmission of information via the Internet or other means of communication is not completely secure. Although we take reasonable measure to secure your information, we cannot guarantee the security of your information transmitted to our Site or through other means of communication. Any transmission of information is at your own risk. We are not responsible for the circumvention of any privacy setting or security measures contained on any of our systems, including but not limited to our Site.

Accessing and Correcting Your Information

You may send us an email at support@yeslender.com to correct or delete any information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect or misleading

Data Retention

We will retain your information for as long as the information is needed to provide you Site services. If you wish to request that we no longer use your information to provide you Site services, you may contact us at the address at the bottom of this policy. We will nonetheless retain your information to the extent that we deem necessary to comply with our legal or contractual obligations, resolve disputes or for other business purposes.

Children Under 13

Our Site and products or services available through this Site are not intended for children under 13 years-old. We do not knowingly solicit data online from or market online to children under 13 years-old. If we knowingly receive a child’s personally identifiable information, we will immediately delete it from our system. If you are the parent or legal guardian of a child under 13 years old and you believe we have received personal information from your child, please contact us at support@yeslender.com

Testimonials

From time to time, we share stories of satisfied customers in our marketing materials, including our Site. With your consent, we may display your name and any testimonial or photographs provided by your directly or indirectly to us. If you have questions regarding your testimonial or photographs, contact us at support@yeslender.com.

Links to Third Party Websites

The Site may include links to other websites or mobile applications whose privacy practices may differ from ours. We are not responsible for any practices employed on third-party websites or applications, including the information and content contained on the website or application. If you submit information to a third-party website or application, your information is governed by the third party’s privacy policy. We encourage you to carefully read the privacy policy of any website or application you visit, access or use.

Changes to this privacy policy

YesLender has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. In the event we modify this Privacy Policy, we will communicate these changes to you by posting them on this website and/or by notifying you via email prior to the change becoming effective in the event of any substantive or material changes. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and to review our emails regarding substantive or material of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

YesLender
www.yeslender.com
YesLender LLC 1002 Columbus Ave Sandusky Ohio 44870 USA
888-yes-lend
support@yeslender.com

This document was last updated on November 11, 2016

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